Shipping policy
Effective Date: December 4, 2023
At Little Cubs Boutique, we are committed to providing a seamless and convenient shopping experience for our customers. This Shipping Policy outlines the terms and conditions for the delivery of our children's toys and clothing. By placing an order on our website, you agree to be bound by this Shipping Policy.
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Shipping Methods and Rates: We offer various shipping methods to ensure your order reaches you in a timely and efficient manner. The shipping options available during checkout may vary based on your location and the products in your order. The applicable shipping charges will be displayed before you complete your purchase.
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Processing Time: We strive to process and dispatch orders as quickly as possible. Our typical order processing time is 1-2 business days. Please note that additional processing time may be required during peak seasons or promotions.
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Shipping Time: Shipping time refers to the time it takes for your order to be delivered from the moment it leaves our warehouse. The shipping time can vary depending on your location and the shipping method selected. We will provide you with an estimated shipping time during the ordering process.
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Order Tracking: Once your order has been shipped, we will provide you with tracking information via email. You can use this information to track the progress of your shipment online. Please note that tracking updates may take some time to appear on the courier's website.
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Shipping Restrictions: At present, Little Cubs Boutique ships orders within [your country/region]. We do not offer international shipping. Please ensure that your shipping address is accurate and complete to avoid shipping delays or delivery issues.
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Failed Delivery Attempts: In the event of a failed delivery attempt by the courier, they may leave a notification for you to reschedule delivery or collect the package from a designated pickup location. It is your responsibility to follow the instructions provided by the courier to ensure successful delivery of your order.
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Shipping Errors or Damaged Shipments: If you receive an incorrect item or the package arrives damaged, please contact our customer service team within 3 days of receipt. We will guide you through the return or exchange process and assist in resolving the issue promptly.
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Change of Shipping Address: If you need to change the shipping address for your order after it has been placed, kindly contact our customer service team as soon as possible. We will do our best to accommodate the change if the order has not yet been shipped.
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Shipping Changes and Updates: Little Cubs Boutique reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please review this policy periodically to stay informed of any updates.
If you have any further questions or concerns about our Shipping Policy, please reach out to our customer service team. We are here to assist you and ensure your shopping experience with Little Cubs Boutique is a delightful one!