Refund policy

Return and Refund Policy

At Little Cubs Boutique, we strive to provide our valued customers with high-quality products. However, we understand that sometimes you may need to return an item for various reasons. This Return and Refund Policy outlines our guidelines to ensure a smooth and hassle-free return process.

  1. Eligibility: To be eligible for a return, please ensure that:
  • The item is in its original condition, unworn, unwashed, and with all original tags attached.
  • The return is initiated within 30 days from the date of purchase or delivery (whichever is later).
  • The item was not listed as a non-returnable or final sale product at the time of purchase.
  • The product is not a personalized item, as we are unable to accept returns on personalized items unless there is a manufacturing defect.
  1. Return Process: To initiate a return, please follow these steps:
  • Pack the item securely in its original packaging, including all accessories and paperwork.
  • Ship the package to the provided return address using a trackable shipping method.
  • Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria.
  1. Refund Options: Upon successful completion of the return process, we offer the following refund options:
  • Store Credit: Receive a store credit for the full purchase price plus any applicable taxes and shipping charges. This credit can be used towards future purchases at Little Cubs Boutique.
  • Original Payment Method: If you prefer, we can refund the original payment method used for the purchase. Please note that it may take several business days for the refund to appear in your account, depending on your financial institution's processing time.

  1. Return Shipping Costs: Return shipping costs are the responsibility of the customer, except in cases where the item received was incorrect or defective due to our error. We recommend using a trackable shipping method to ensure the safe return of the item.

  2. Exchanges: We currently do not offer direct exchanges. If you wish to exchange an item for a different size, color, or product, please follow the return process and place a new order for the desired item.

  3. Contact Us: If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to reach out to our customer support team. We are here to assist you and address any issues promptly.

We hope that this return and refund policy provides clear guidelines for your future purchases at Little Cubs Boutique. We value your satisfaction and are committed to making your shopping experience enjoyable and stress-free.

Thank you for choosing Little Cubs Boutique!